Helping managers unlock their full potential — and bring their people with them.

This is a practical, people-focused programme for managers at any stage of their leadership journey. Whether you’ve had no formal training, inherited a tricky team, or just want to manage in a more human and effective way — this course is for you.
You’ll learn how to manage yourself and others with clarity, confidence, and compassion — without needing to fake it, burn out, or become someone you’re not.
We believe great learning doesn’t just happen in the session itself. It’s the space before and between that builds depth, reflection, and real change.
Before the course begins, you’ll receive:
A login to complete the MindTime® online assessment.
A short pre-course questionnaire to reflect on your current strengths and challenges
A Course on a Page overview to help set expectations
An optional coaching-style conversation to explore your goal
Between sessions, you’ll be encouraged to:
Try out new tools in real life
Use the optional worksheets or journal prompts
Connect with others (where cohort-based) for shared insight and support
Reflect on what’s shifting and what’s still stuck
The course is designed to blend insight, discussion, and practice — delivered in six modules across 12–24 weeks, with space in between to apply what you’re learning.
Each module builds on the last, giving you:
Simple, powerful tools you can use straight away
Space to reflect on what’s working (and what’s not)
Ideas you can share with your team the same day
Module One: Understanding Your New Role & Responsibilities
Introduction to the MindTime® Framework.
Transitioning from peer to manager
Understanding the expectations of a manager.
Setting the tone for leadership.
Module Two: Effective Communication & Influence
Active listening and effective questioning.
Clear and concise communication.
Building trust and credibility.
Managing up and down the organisational hierarchy.
Module Three: Time Management & Delegation
Prioritisation techniques.
Avoiding micromanagement.
Delegating effectively and empowering your team.
Balancing operational tasks with strategic thinking.
Module Four: Performance Management
Setting SMART goals.
Giving and receiving feedback.
Handling difficult conversations.
Developing and coaching your team.
Module Five: Problem Solving & Decision Making
Analytical thinking and frameworks.
Making decisions under pressure.
Risk management.
Encouraging innovation.
Module Six: Emotional Intelligence & Managing Stress
Understanding emotional intelligence (EQ).
Managing your own stress and your team’s.
Conflict resolution.
Building resilience.
By the end of the course, participants will be able to:
Step into leadership with confidence
Manage time, feedback, and delegation effectively
Communicate with clarity and authority
Navigate pressure and uncertainty with resilience

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